Last Updated: July 5, 2025
Welcome to Trescudo. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy. We are committed to safeguarding your privacy and ensuring compliance, specifically with the General Data Protection Regulation (GDPR) for our European clients and visitors, and similar protections for visitors from other countries.
Ratchet Capital is a diversified company based in the United Arab Emirates behind the globally-focused value-added reseller brand Trescudo. Our contact details are:
Company Name: Ratchet Capital
Address: WeworkXHub71, Al Khatem Tower, ADGM Square, Al Maryah Island, Abu Dhabi, United Arab Emirates
Email: admin@ratchet.capital
Phone: +971 543794838
Trescudo is represented by sales representative companies in Europe.
For inquiries related to data protection, please contact our Data Protection Officer at dpo@ratchet.capital.
We collect personal data in the following ways:
Directly Provided Data: When you fill out forms, subscribe to newsletters, or contact us, we may collect:
Name
Email address
Phone number
Company name
Other information you voluntarily provide
Automatically Collected Data: Through cookies and tracking technologies, we may collect:
IP address
Browser type
Device type
Pages visited
Time and date of visit
We process your personal data for the following purposes:
| Purpose | Legal Basis |
| Provide and improve services | Contractual necessity, legitimate interests |
| Communicate about services, updates, promotions | Consent, legitimate interests |
| Personalize website experience | Consent, legitimate interests |
| Comply with legal obligations | Legal obligation |
We may share your personal data with:
Our representative companies in Europe
Service and Solution providers
Third parties as required by law or to protect our rights
We may transfer your personal data outside the European Economic Area (EEA). We ensure GDPR compliance through safeguards such as Standard Contractual Clauses (SCCs). For more information, see GDPR Article 46.
We retain personal data only as long as necessary for the purposes outlined or as required by law. Data is securely deleted or anonymized when no longer needed.
Under the GDPR, you have the following rights:
Access: Request access to your personal data.
Rectification: Correct inaccurate data.
Erasure: Request deletion, subject to exceptions.
Restriction: Restrict processing in certain cases.
Data Portability: Receive or transfer your data.
Objection: Object to processing for legitimate interests or marketing.
Withdraw Consent: Withdraw consent at any time, where applicable.
To exercise these rights, contact us at dpo@ratchet.capital. Learn more about your rights at GDPR.eu.
If you have concerns about our data handling, you may lodge a complaint with a supervisory authority in your country. For example, in Portugal, contact the Comissão Nacional de Proteção de Dados (CNPD).
We do not use automated decision-making or profiling at this time.
We use cookies to enhance your website experience. You can manage preferences via your browser settings. For details, see All About Cookies.
We implement technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, disclosure, or destruction.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be notified via our website.
For questions about this Privacy Policy, contact us at admin@ratchet.capital.